Frequently Asked Questions
Everything you need to know about securing your home and managing your orders.
What is the security rating of your key safes?
Our key safes are rigorously tested and many are Police Preferred Specification under the Secured by Design initiative, ensuring high-level resistance against physical attacks.
How long does delivery take within the UK?
We offer standard delivery within 3-5 working days, as well as an express next-day delivery option for orders placed before 2 PM Monday through Thursday.
Can I change the combination code after installation?
Yes, all our mechanical and digital key safes allow you to reset the combination code as many times as you like to maintain maximum security.
Are your products weather-resistant?
Absolutely. Our key safes are constructed from high-quality alloys and include weather covers to protect the internal mechanisms from rain, dust, and freezing temperatures.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do you provide installation services?
While our products are designed for easy DIY installation with the included fixings, we also offer a professional installation service in select regions across the UK.